Wholesale Only Policy

Wholesale Only - Accounts must be valid automotive business. We reserve the right to refuse any account.

New customers are CREDIT CARD or C.O.D.until authorized for checks. ACH-Fax voided company check for check payment by phone to Avoid C.O.D. charges.
C.O.D. CHARGES AS FOLLOWS:

UPS: $9.00 per box-company checks & money order- plus current ground rates. UPS/FEDEX NO LONGER ACCEPTS CASH
FEDEX GROUND: $18.00 per box - C.O.D. Cash - plus current ground rates.

FREIGHT PREPAID on all orders over $2,000.00, in most states. Regular ground service only. Excludes overnight delivery. Carolinas Auto Supply House DOES NOT PAY Re-Delivery Charges, Re-Consignment Charges or Residential Charges on ANY Freight Shipment. All freight orders under $2,000 must be verified by customer prior to shipment (Same Day Shipping Guarantee Exclusion)

All items are guaranteed against defects for 90 days unless otherwise stated by Carolinas Auto Supply House.

No gaskets can be returned once seals are broken.

Warranty is void on Cylinder Heads if Heat Tab is melted.

Warranty on Electrical parts and Compressors is Exchange Only NOTE: Compressor warranty void if drier is not replaced with each new (or rebuilt) compressor installed. Requires proof of purchase.

Items are returnable within 30 DAYS with full money back (excluding shipping and handling charges), and MUST BE IN RESALABLE CONDITION. All returned items, including defective merchandise, must include copy of invoice or packing slip, in original box if applicable and shipped pre-paid. Any item returned after 30 days is subject to a Restocking Fee as follows:

NOTE: All returns will be issued as credit to account. If customer requests refund, Carolinas will have to assume that the customer will no longer be doing business with our company.

CAROLINAS AUTO SUPPLY HOUSE, INC. Does Not Pay Labor Claims

All shortages, mis-shipments or damaged goods must be reported to Carolinas WITHIN 48 HOURS OF RECEIVING ORDER.

Shipping errors will be handled on an individual basis.

Carolinas Auto Supply House does not accept C.O.D. or bus shipments.

All Special Orders are NON-RETURNABLE.

When items are out of stock, they will be BACKORDERED and automatically processed if it becomes available within 7 days of original order date. It is the customer’s responsibility to cancel a backorder within this 7 day period if the product is no longer desired. Backorders under $25.00 are automatically
cancelled.

Returned Check Fee: $35.00

Credit Card Chargeback will result in permanent termination of account.

Refused Shipments are charged $20.00 per Box and customer is returned to credit card/cash in advance status only for order following refusal.

PRIVACY POLICY: Carolinas respects our customer’s privacy. We do not sell, rent or share our customer lists with any third party.

MSDS Sheets are shipped with initial order. If you don’t
receive one, please contact us or visit www.autosupplyhouse.com or visit our MSDSpage.

As much as we try to guarantee our prices, prices in this catalog are subject to change without notice and should be considered as a guide only. Please call a sales represenitive to confirm current pricing. We reserve the right to limit quantities. All advertised items subject to availability.

We are not responsible for typographical errors.